Transforming mentoring with & for Twin Cities youth

2023-2026 Strategic Plan

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Our Strategic Plan: A Journey in Motion

In 2023, after engaging more than 700 youth, families, volunteers, community partners, staff, and board members, we launched a bold three-year journey to transform mentorship in the Twin Cities.

Grounded in community voice and guided by our values, our 2023–2026 Strategic Plan set out to expand access to diverse mentors, meaningful experiences, and opportunities that help young people realize their full potential.

Today, that journey is well underway.

What began as a moment of reflection and vision has evolved into action, learning, and measurable progress. As we move through our final year, we remain focused on strengthening what works, deepening our impact, and continuing to reimagine mentorship with and for our community.

 

Year 2 Update: From Plan to Action

Year 2 marked our shift from planning to action.

Over the past year, we made meaningful progress in strengthening mentoring relationships, expanding opportunities for young people, and improving how we support volunteers and families.

We focused on what matters most: building stronger, longer-lasting matches and increasing a sense of belonging for youth. We expanded opportunities for older youth through Big Futures and group-based programs, enhanced how we recruit and prepare volunteers to better align with the needs of youth waiting for mentors, and established clearer expectations so participants begin their mentoring journey with confidence.

We also made key investments in our systems—especially our Salesforce platform—to better track outcomes, improve efficiency, and use data to guide decision-making. Alongside this, we defined a clearer framework for how our work leads to impact, grounded in research and strengthened through our partnership with Search Institute.

This year pushed us to learn, adapt, and stay focused. It sharpened our approach and deepened our commitment to delivering high-quality relationships and consistent support for young people.

 

Year 3 Focus: Strengthening What Works

As we enter the final year of our strategic plan, our focus is clear: do what works—consistently and well.

We are prioritizing strong, lasting matches by continuing to enhance match support, coaching, and retention. We are expanding pathways for youth through Big Futures, group mentoring, and experiential opportunities that help young people explore their interests and build confidence in their futures.

At the same time, we are strengthening how we work—reinforcing shared expectations across staff, volunteers, and board members, and continuing to invest in systems that help us measure impact, learn from our data, and improve over time.

This year is about clarity, consistency, and impact—ensuring more young people experience the benefits of strong, supportive mentoring relationships.

We are proud of the progress we’ve made and deeply grateful to the youth, families, volunteers, partners, and supporters who make this work possible. As we complete this plan, we remain committed to listening, learning, and growing—so we can continue to meet the needs of our community and expand what’s possible for young people across the Twin Cities.

Learn more about our 2023-2026 Strategic Plan

Letter from CEO Pat Sukhum We’re proud to share an update on our 2023–2026 Strategic Plan—now in its final year. What began as a period of deep listening and reflection has evolved into meaningful action. In 2023, we engaged more than 700 youth, families, volunteers, community partners, and stakeholders to help shape a more community-centered future for mentorship in the Twin Cities. That input continues to guide our work today.

We’re proud to share an update on our 2023–2026 Strategic Plan—now in its final year.

What began as a period of deep listening and reflection has evolved into meaningful action. In 2023, we engaged more than 700 youth, families, volunteers, community partners, and stakeholders to help shape a more community-centered future for mentorship in the Twin Cities. That input continues to guide our work today.

Over the past two years, we have focused on strengthening the quality and consistency of mentoring relationships, expanding opportunities for young people, and improving how we support volunteers and families. We’ve made important investments in our systems and data, clarified how our work leads to impact, and continued to center youth voice in how we grow and evolve.

Our mission remains the same: to create and support mentoring relationships that ignite the power and promise of youth.

As we move through the final year of this plan, our focus is clear—build on what works and do it well. We are deepening our commitment to strong, lasting relationships, expanding pathways for youth to explore their futures, and strengthening the way we work so we can deliver consistent, high-quality experiences across our community.

This continues to be a moment of reflection, pride, and opportunity. Not just to imagine what’s possible—but to deliver on it.

As our Vice President of Programs, Princess Kisob, often reminds us, “It takes hard work, and it takes heart work.” This journey has required both—and continues to.

We remain deeply grateful to our partners, including Propel Nonprofits and Shana Moses, who helped shape this work and continue to challenge us to center youth and community in everything we do.

Thank you to everyone—youth, families, volunteers, partners, and supporters—who continues to bring this vision to life.

We’re not just imagining the future. We’re building it—together.

– Pat

CEO

 

Strategic Plan Built on Community Feedback Each of our five strategic priorities are informed by what we know and what we learned.

Each strategic priority is informed by what we know and what we learned:

  • Every year, we match up to 2,600 youth and their families, 85% of whom are from communities of color, especially from Black/African American and Hispanic/Latinx. An average of 300+ youth are also on our waitlist at any given time.
  • And, at the heart of the strategic plan is feedback from over 700 community members, the vast majority being the youth, families, and volunteers in our mentoring program.

 

5 Strategic Priorities to Amplify Youth Potential Through these 5 strategic priorities, our plan aims to ensure youth have greater access to diverse mentors, experiences to explore their interests, and opportunities that amplify their potential today and into the future.

1 | COMMUNITY ENGAGEMENT: We have trusted community relationships and partnerships with those aligned to our values and that are representative of the youth in our program, especially in Black/African American, Hispanic/Latinx, and LGBTQ+ communities.

2 | YOUTH PATHWAYS: The youth-centered journey is expanded to start at the initial inquiry, supported through the match, and extends beyond the match relationship to include College and Future Readiness programming.

3 | PARTICIPANT INTERACTIONS: Participants (youth, parenting adults, and volunteers) experience more timely, purpose-driven interactions throughout their relationship with BBBSTC.

4 | RECRUITMENT & REPRESENTATION: We recruit and retain volunteers, staff and board members who reflect and value the youth we serve. 

5 | IMPACT: We continually measure and communicate our impact, reflecting the experiences and perspectives of the youth we serve, to inform decision-making and to demonstrate both the direct benefits, as well as the ripple effects of our work.

Dive into our 2023-2026 Strategic Plan

Download the Plan