Privacy Notice Effective Date: May 1, 2006
We at Big Brothers Big Sisters of the Greater Twin Cities (“BBBS”) respect your concerns about privacy and
value the trust you have placed in us. This Privacy Notice describes the types of personal information we
collect, how we may use that information, and with whom we may share it. Our Privacy Notice also
describes the measures we take to protect the security of the information. In addition, we describe the
choices you can make about how we use the information you provide to us. We tell you how you can
update your contact information, remove your name from our mailing list, or answer any questions you may
have about our privacy practices.
What types of information does BBBS collect and use about me and how does BBBS use the information?
We collect and use information about you to communicate with you about our products, services,
promotions, programs and events, and to customize our communications in those areas. We also collect
information to improve your website experience, enroll Big Brothers and Big Sisters and children and youth;
enable you to make donations to BBBS, enable contact with BBBS alumni, and enable you to stay informed
on legislative issues important to BBBS. Here are the ways we obtain information about you and the types of
information we obtain. We also tell you how we use the information.
Register for Our Newsletter
When you ask us to send you our newsletter, you provide us with your email
address and/or postal address so we can fulfill your request.
When you order or purchase a BBBS product, you may choose to give us contact and payment
information (such as credit card information) so we may process your order. When you pay for a BBBS
product using a credit card, we use your credit card information only to fulfill your order and for other internal
Contact Us Link
If you contact us via our website, we may ask you for information such as your name,
address and email address so we can respond to your questions or comments. Unless you consent, we do
not retain this information except to respond to your inquiries.
that websites often store on the computer hard drives of visitors to their sites. A cookie contains a unique
code, which is used to recognize your computer when a user of your computer returns to a website that was
visited previously. Log files are small text files that websites automatically create when a user visits a site.
our site is used. Cookies and log files may tell us, for example, whether you have visited our site before or
whether you are a new visitor.
The “help” portion of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be
notified when you receive a new cookie, and how to disable existing cookies. Remember, though, without
cookies, you may not be able to take full advantage of all our website features, such as participating in
online games and sweepstakes.
When you enroll online to become a Big or Little, you give us your name, email address and
phone number. If you are under 13 years old, we ask you to have your parent or guardian enroll you, or you
may call your local agency directly.
Special Offers and Instant Coupons
From time to time, we may offer you discounts and rewards
provided by our supporters. When you choose to download any special offers or instant coupons from our
websites, we do not collect any personal information about you.
You may ask us to send an eCard on your behalf. We do not use any personal information you
provide in connection with sending an eCard except to send the eCard.
Participate in Contests and Sweepstakes. When you sign up to participate in one of our contests or
sweepstakes, you may provide us with information such as your name or email address. We may use the
information to enter you in the contest or sweepstakes and contact you if you win. Also, unless you
previously asked us not to send you our newsletter, we will add your email address to our newsletter list. If
you do not want to receive information about BBBS, you may choose not to participate in our contests and
You also give us contact information and credit card or checking information so we can process
your donation. We use this information for that purpose and to customize our communication with you.
Other Ways We May Use Information to Provide Services.
You may provide us with survey information
to help us learn more about your preferences. We maintain information you provide to us in our database to
provide you with the information, goods or services you have requested.
Does BBBS share the information it obtains about me with third parties?
BBBS does not share personal information about you with any third parties for their own marketing
purposes. We do share this information with service providers we have retained to perform services on our
behalf, but these service providers are not authorized by us to use or disclose the information except as
necessary to perform services on our behalf or to comply with legal requirements. We also may disclose
information about you to other members of the BBBS family (such as our National Organization, which may
have their own privacy policies) and as required by law.
How does BBBS protect personal information?
The security of personal information is a high priority for us. We maintain online safeguards to protect
against unauthorized disclosure, use, alteration and destruction of the personal information in our
possession. To protect the security of your credit card information, we use the industry standard for Internet
security — Secure Socket Layer (SSL) technology. This Internet encryption standard scrambles data as it
travels from your computer to our server. You’ll know that you’re in a secure area of our website when the
“http” portion of the BBBS website address in your browser changes to “https.” The “s” stands for “secure.”
How does BBBS update its Privacy Notice?
BBBS’s products, services, promotions and programs will change over time. This Privacy Notice will be
updated periodically to reflect those changes and corresponding changes in our information
practices. Whenever we revise this Privacy Notice, we will change the date on the notice to indicate when
the revisions were made. We reserve the right to change our information practices and the terms of this
Privacy Notice, and to apply the changed practices to all information we have about you.
Does the BBBS website contain links to other websites?
The BBBS website may contain links to other websites that operate independently of BBBS and are not
under our control. We provide links to those sites solely for your convenience and information. Those sites
have their own privacy notices, which we suggest you review if you visit any linked sites. BBBS is not
responsible for information that is provided by those sites or for any other use of the sites.
How can I update my contact information?
Please email us to indicate that you would want to change the contact information we have for you. Please
email us from the email address we would have on file so we can verify ownership.
Email us at firstname.lastname@example.org.
Will I receive email from BBBS?
We will send you email only if you have provided us with your email address and have asked us to
communicate with you this way.
What if I prefer not to receive communications from BBBS?
Please email us to indicate that you would like to unsubscribe from our mailings. Please email us from the
email address we would have on file so we can verify ownership.
Email us at email@example.com.